Unforgettable Escapes

About Us

Our Mission

Why We Do What We Do

Welcome to Unforgettable Escapes, where we believe that every vacation should be an unforgettably unique and authentic experience, filled with memories that will last a lifetime!

We take immense pride in the relationships we build with our clients. By gaining a thorough understanding of your vision for your vacation, we can design an itinerary that perfectly aligns with your desires, all while adapting to your changing travel needs.


Vacation Planning with Ease and Confidence

With so much information online, deciding on a destination and hotel can take countless hours as you determine which options best suit your needs. We understand the importance of staying within your budget, and thanks to our in-depth knowledge of the travel industry and our strong partnerships with providers, we ensure that you gain the most value for your money without compromising the quality of your vacation.

 We do the ground work to ensure that you are matched with the resort / destination that best suits your budget while satisfying your vacation “wish list” criteria. 

As the Travel Industry Evolves, So Do We!

Websites and brochures are agency created marketing materials and don’t always tell the whole story. As travel designers, we are committed to continuously updating our product and destination  knowledge  in order to help craft a unique and memorable vacation for our clients.

 At Unforgettable Escapes, we believe the personal connections we build with our clients is the key to designing your authentic vacation experience.

Give us the opportunity to make your vacation dreams a reality.

Our Core Values

At Unforgettable Escapes, our core values shape everything we do. We are passionate about creating extraordinary travel experiences that foster connections, leaving a lasting impression on our clients. Our core values include:

  1. Personalized Attention: We prioritize our clients, providing personalized attention to tailor each trip to their specific needs and preferences. We aim to make every client feel valued and well taken care of throughout their entire journey.


  2. Expertise and Knowledge: Our team of travel experts is dedicated to continuously expanding our knowledge, ensuring we provide accurate and relevant information for our clients. We stay up-to-date with the latest travel trends and share our expertise to help clients make informed choices.


  3. Reliability and Trust: We aim to make the travel planning process seamless and worry-free. Clients can trust us to handle all the details, ensuring a smooth and enjoyable travel experience from start to finish.


  4. Exceptional Customer Service: We pride ourselves on delivering top-notch customer service at every touchpoint. With responsive and attentive communication, we go the extra mile to exceed our clients’ expectations.


  5. Sustainable and Responsible Travel: We promote sustainable and responsible travel practices to help preserve the destinations we visit. We encourage clients to make conscious choices that contribute to the well-being of the environment, local communities, and cultural heritage.


  6. Fostering Connections: We believe in the power of travel to foster connections between people, cultures, and communities. By encouraging cultural exchange and supporting local economies, we create opportunities for meaningful connections and authentic experiences.


  7. Industry Partnerships: Collaborating with trusted partners in the travel industry ensures quality, access to exclusive offers, and expert knowledge. Our partnerships expand destination options and allow us to stay updated with industry trends.


These core values define who we are as a travel agency. By embracing these values, we aim to make every journey with Unforgettable Escapes truly unforgettable.

"Can't say enough about Vanessa! In a challenging environment due to Covid, my father of 87 years of age, along with other elderly Canadians, was stranded on Margarita Island during Covid. Vanessa was our only hope and life line to get our parents home safely...
"I have booked several family trips with Vanessa from Unforgettable Escapes. I have never been disappointed. In fact when we got stuck in Toronto, Vanessa was at the other end of my phone in the middle of the night helping us. We have another trip booked with her now. She is a dependable, trustworthy and knowledgeable travel agent, you will not be disappointed Thank you Vanessa, I appreciate all you done for us."

Our Partners

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